Jan 2023 New Feature: Appointment Block-Offs
Your clients are likely still adjusting to the new “normal” of having to wait weeks for a routine appointment, thanks to your jam-packed appointment schedule. This new feature can help!
Make Marketing a Priority
Dealing with a packed schedule and staffing shortages these days can make it easy to drop the ball on marketing your services to your clients. After all, if you’re already too busy, why encourage more visits? But helping your clients make smart, well-informed decisions is an investment in your patients’ health and your practice’s future — and may even help ease your overloaded appointment schedule.
Sep 2022 Client Outreach: No-Show Appointments
No-show veterinary appointments are a problem because they’re bad for business, bad for morale, and bad for your patients.
Aug 2022 VetTools POP: Client Feedback Without the Angst
VetTools POP, the innovative hybrid client feedback system, just got even better. Now you can publish your clients’ glowing comments right onto your website for the world to see!
Aug 2022 Client Outreach: Monkeypox and Solensia
In response to recent veterinary news, we’ve created two new informative newsletters to share with your clients: Monkeypox and Solensia.
July 2022: Introducing SMS Voice Note
We’ll get right to it: thanks to one of your awesome fellow VetTools users, we’ve created a brand new feature for you which will knock your socks right off: SMS Voice Note.
Beat the Voicemail Vortex
A 2019 study of 13 billion monthly phone calls showed that consumers only pick up 48% of the calls they receive. This isn’t news to veterinary professionals, who struggle with seemingly endless cycles of voicemail and phone tag with clients. Learn how Hospital Manager and longtime VetTools user Katy Joyce, CVT came up with an innovative VetTools solution for this challenge.
The Crisis and the Calling
When VetVision joined the VIN® Family and became VINx in 2013, the thought was that the “x” at the end of the new name would signify an extension of VIN® membership. Our intentions were good, but instead, it resulted in people confusing us with a talented jazz musician sharing the same name or pronouncing it to rhyme with “sphynx” instead of “VIN-ex”. They also struggled to understand what kind of service we offered. (I guess jazzy hairless cats aren’t a thing?).