When it comes to your business, one size may not fit all.

When it comes to your business, one size may not fit all.

icon set of vets, techs and clients

Our team is made up of veterinary professionals just like yourself.

We offer these additional add-on services so you can customize your VetTools service based on your practice’s needs.

  • SMS Health Service Reminders
  • Mass SMS Announcements
  • Phone Type Validation
  • PetPost Reminder Postcards
icon set of vet surrounded by technology
woman on couch looking at text message from vet clinic

SMS Health Reminders

Health reminders keep your patients and your practice healthy. With VetTools SMS Health Reminders, you can deliver friendly and compelling text message health reminders right to your clients’ phones, where they’ll be read quickly.

Features include:

  • Linked appointment request form is pre-filled out with client and patient info so it’s a cinch to submit
  • Customizable messages sent automatically during typical waking hours in your time zone
  • Advanced settings to let you decide which reminders codes to send (or not)
  • Detailed recipient and response reporting
In a world where digital communication is king and attention spans notoriously short, pet health reminders must convey the needed information in a brief but compelling manner, while also offering ways to immediately act. VetTools SMS Health Reminders have got you covered on all accounts!

SMS Health Reminders are an add-on service and charged per successfully sent message.

Appointment Communications (confirmations, follow-ups, surveys, reviews, and perceptions) and individual messages sent by you to clients are included with your VetTools subscription. There is no extra charge for these types of text messages.

cat seated with person while person looks at smartphone displaying text message thread

Mass SMS Announcements

Life rarely goes as planned, especially at a veterinary practice! Unforeseen challenges like power and phone outages, road work, and inclement weather can require an urgent alert to your clients, while an unexpectedly empty appointment schedule can throw a wrench into your practice’s financial health. Use VetTools Mass SMS Announcements to send high priority mass announcements to your clients via text message, sure to be seen and read quickly by your clients right on their phones.

Features include:

  • Pre-written message templates (or create your own!)
  • Multiple list recipient options to suit your message perfectly
  • Messages sent during typical waking hours in your time zone
  • Ability to attach an image to your message
  • Dynamic cost calculations so you’ll always know the projected cost for your mass announcement
This feature offers you a new, additional method for keeping in touch with your clients, especially ideal for urgent messages, but great for just about any purpose.

Mass SMS Announcements are an add-on service and charged per successfully sent message.

Appointment Communications (confirmations, follow-ups, surveys, reviews, and perceptions) and individual messages sent by you to clients are included with your VetTools subscription. There is no extra charge for these types of text messages.

Phone Type Validation

People sure have a LOT of phone numbers nowadays, don’t they?

Cell, work numbers, landline, VoIP numbers, just to name a few. So how do you make sure your very important text messages are actually being sent to text-capable numbers? Phone Type Validation is your key to cracking the code and creating seamless messaging between you and your clients.

Here's how it works:

With VetTools Phone Type Validation, we run your clients’ phone numbers through a database which determines if a number is a landline, VoIP, or mobile, and then identify and treat them appropriately in your VetTools platform.
cat seated on lap of person looking at smartphone
The best part? The average increase in text-friendly numbers per practice using VetTools Phone Type Validation is 355%. (That’s not a typo! 355%).
With Phone Type Validation, your very important text messages will only be sent to text-capable numbers and you’ll be making the most of your clients’ available text-friendly numbers!

Phone Type Validation is an add-on service and charged per successfully processed phone number.

pet postcards

PetPost Reminder Postcards

Postcard reminders have been around for ages, but that doesn’t mean they have to look that way. PetPost modernizes your postcard reminders with fresh and fun designs, adorable pet images, and preferences to set your postcards to work exactly how you want them to.

Features include:

  • Breed-specific pet photos with engaging, eye-catching design themes
  • Standard size (6”x4.25”) or Deluxe (8.5”x6”), with multiple pets combined
  • Your practice’s logo in high-resolution and full color
  • First class postage, to make sure your reminders are given priority and arrive quickly
  • Automatic production, based on data pulled from your practice management software. Let us take this time- consuming task off your team’s to-do list!
PetPost offers unforgettable, fridge-worthy reminder postcards guaranteed to make an impact with your clients — and your practice.

PetPost Reminder Postcards is an add-on service and charged per mailed postcard.

*PetPost service available in the U.S. and Canada.